Gaya APA
Gaspersz, V.
(2006).
ISO 9001:2000 and Continual Quality Improvement
.
Jakarta:
PT. Gramedia Pustaka Utama.
Gaya MLA
Gaspersz, Vinsen.
"ISO 9001:2000 and Continual Quality Improvement".
Jakarta:
PT. Gramedia Pustaka Utama,
2006.
Text.