Gaya APA

Phillips, J, J. (1985). Improving Supervisors' Effectiveness ; How Organizations Can Raise the Performance of Their First-Level Managers . San Francisco: Jossey-Bass Inc., Publishers.

Gaya MLA

Phillips, Jack, J.. "Improving Supervisors' Effectiveness ; How Organizations Can Raise the Performance of Their First-Level Managers". San Francisco: Jossey-Bass Inc., Publishers, 1985. Text.